Monographic
Connect with the Administration: a practical guide for digital procedures
09 Jun 2025. 13:46
5 min. of visualization
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  • SME maturity
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    Topic
    1. Initiatives
    Scope to digitize
    1. Digital organization

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This monograph analyses how the digitisation of administrative procedures allows small businesses to improve efficiency, reduce errors, and facilitate regulatory compliance.

The focus will be on the procedures that can be carried out by an SME or self-employed person and the tools available to do so, as well as mentioning some initiatives that offer support and training to become familiar with electronic procedures.

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Executive summary

The digitization of administrative procedures has become a fundamental need for SMEs and self-employed professionals seeking to optimize their relationship with the public administration. This monograph explores how the digital management of tax, labor and legal obligations not only saves time and resources but also facilitates regulatory compliance with greater security and efficiency.

Currently, 91.9% of administrative procedures in Spain are carried out electronically, reflecting significant progress in digitization. Through tools such as the Sede Electrónica de la Agencia Tributaria and other official platforms, companies can file taxes, apply for subsidies and manage employee registrations and cancellations without the need to travel.

 

Key digital procedures for SMEs

The monograph identifies the most relevant procedures for SMEs, grouped into three main blocks:

  1. Registration, management and ending of the company
    • Self-employed persons must register with the Tax Agency and the Social Security through specific forms.
    • Commercial companies must register with the Mercantile Registry and process their NIF with the Agencia Tributaria.
    • The CIRCE platform allows to manage the registration and termination of activity telematically through the Documento Único Electrónico (DUE).

 

  1.  Contributions and relations with Seguridad Social
    • Registration of companies with the Social Security for the management of contributions.
    • Management of registrations, deregistrations and modifications of employee data through the RED system.
    • Obtaining key reports such as the labor life or the certificate of being up to date with payments.

 

  1. Subsidies and public aid
    • Consult available subsidies in the Base de Datos Nacional de Subvenciones (BDNS) or in Acelera pyme.
    • Submit applications for subsidies digitally and follow up on the file through regional and national electronic offices.
    • Justify the subsidies received through the presentation of invoices and required documentation.

 

Tools for digital identification

To access electronic procedures, it is essential to have tools that guarantee authenticity and security in the management of documents:

  • Digital Certificate (FNMT): Allows the identification and signature of electronic documents. It can be obtained in person or by video identification.
  • Cl@ve PIN: Temporary authentication system useful for specific transactions with the Administration.
  • Electronic DNI (DNIe): Chip card that allows secure authentication and advanced electronic signature.
  • Electronic signature: Facilitates the validation of documents without the need for a physical signature.

 

Information and advice points for SMEs

To facilitate the transition to digitalization, there are several initiatives that offer support and advice to SMEs:

  • Oficinas Acelera pyme: Physical and virtual spaces that provide training and guidance on digitalization.
  • Red PAE (Entrepreneur Service Points): They facilitate the incorporation of companies and access to key information for new entrepreneurs.
  • ONE Platform: Initiative aimed at innovative entrepreneurship, offering training and tools for business digitalization.

The digitalization of administrative procedures is key for SMEs and the self-employed to optimize their operations, reduce errors and increase their efficiency. Access to digital platforms such as the Tax Agency, Social Security and the Virtual PAE has simplified procedures that previously required travel and long waiting times.

Despite their benefits, many companies face barriers in adopting these systems due to unfamiliarity with digital tools or fear of change. To overcome these challenges, accessible resources and specialized support are crucial.

In this context, initiatives such as the Oficinas Acelera pyme the Red PAE and the ONE Platform play an essential role in the digitization of the Spanish business fabric, providing advice, training and access to technological solutions.

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